Your Personal Data Protection at raa88
raa88 is committed to protecting every user's privacy in a transparent and responsible manner. This policy explains in detail how your personal information is collected, used, stored and protected throughout your use of our platform.
Core Principles
Why Your Privacy Matters to Us
Everything we do is guided by the principles of security, transparency and user trust in Malaysia.
High-Level Data Encryption
All personal information and transaction data is transmitted via encrypted SSL/TLS protocols, ensuring your data cannot be easily accessed by unauthorised parties.
No Data Selling
raa88 never sells, rents or transfers users' personal information to third parties for marketing purposes without your explicit consent.
Control Is in Your Hands
Registered users have the right to access, correct and request deletion of their personal data through our support channels, which operate 24/7.
Full Transparency
We clearly state the purpose of every data collection. There are no hidden agendas — what is stated in this policy is what we actually practise.
Licensing Compliance
As a platform operating under international licensing, raa88 is subject to strict compliance requirements relating to data protection and user privacy.
Privacy Support 24/7
Any enquiries relating to data privacy may be directed to our support team via live chat or email, available at all times in Malay and English.
1. Information We Collect
When you register an account at raa88, we collect information needed to verify your identity, process financial transactions and provide a better service. This collection is done directly from you or automatically through your use of our platform.
Information you provide directly:
- Full name as shown on your identity card (MyKad) or passport
- Date of birth for age verification purposes (users must be 21 years of age or older)
- An active email address for account communications
- Mobile phone number for two-factor authentication and notifications
- E-wallet account information or banking details for deposit and withdrawal purposes
- A copy of your identity document when required for the KYC verification process
Information collected automatically:
- IP address and device information used at login
- Game session data including betting history and transaction records
- Browser and operating system information
- Cookie data and session tokens used for login authentication
- Activity logs for security and fraud detection purposes
2. How Your Information Is Used
All information collected by raa88 is used solely for the stated purposes and does not go beyond what is required for platform operations. We do not use your data for unrelated purposes without prior notice.
3. Sharing with Third Parties
raa88 does not share, sell or disclose users' personal information to third parties except in the circumstances set out below. All data sharing is subject to strict confidentiality agreements.
Circumstances in which data may be shared:
- Recognised payment processors to enable transactions via Touch 'n Go eWallet, DuitNow, FPX, Boost and cryptocurrencies (USDT, BTC, ETH) to run smoothly
- Technical service providers such as server hosts and cloud infrastructure that are bound by data protection agreements
- Law enforcement authorities or regulatory bodies when required by law or a valid court order
- Licensing auditors who require limited access to transaction records for compliance purposes
- Game solution providers that require session verification to ensure game integrity
In all of the above cases, the information shared is limited to only what is strictly necessary. Third parties that receive user data are not permitted to use it for any other purpose.
4. Data Storage and Security
User data security is a priority at raa88. We implement strong technical and organisational layers of protection to ensure your information cannot easily be breached, altered or accessed without authorisation.
User data is stored on servers protected with AES encryption and multi-layer access controls. All access to the user database is logged and continuously monitored. All communications between your browser and the raa88 server are encrypted using industry-standard security protocols.
Financial transaction records and identity verification information are retained for the period required by licensing laws and audit requirements. This information will not be deleted before the minimum retention period set, unless required by law.
Should any security incident involving user data occur, raa88 will notify affected users within a reasonable timeframe and take immediate remedial action.
5. Your Rights as a User
raa88 respects users' rights regarding their personal data. Below are the rights you hold and how to exercise them through our support channels.
Right of Access
You have the right to request a copy of the personal information we hold about your account at any time.
Right of Rectification
If any information in your records is inaccurate, you may request that we correct it.
Right of Erasure
In certain circumstances, you may request deletion of your personal data, subject to any applicable legal retention obligations.
Right of Restriction
You may ask us to limit the processing of your data while a dispute or review is being handled.
Right to Object
You have the right to object to the use of your data for certain purposes, including unwanted marketing communications.
Right to Portability
You may request your personal data in a machine-readable format for transfer to another service provider.
6. Cookie Policy and Tracking Technologies
raa88 uses cookies and similar technologies to ensure the platform functions correctly, improve user experience and analyse usage patterns on an aggregate basis. Cookies are small text files stored on your device when you visit our website.
Types of cookies we use:
- Session cookies required to maintain your login status while using the platform (Required — cannot be disabled)
- Preference cookies that save your chosen language and display settings (Functional)
- Analytics cookies that collect anonymous usage data to help us understand how users interact with the platform (Analytics)
- Security cookies that help detect suspicious activity and protect your account from unauthorised access (Required)
You can manage cookie settings through your browser. However, disabling required cookies may affect certain functions of the raa88 platform. Analytics and functional cookies can be disabled without affecting basic access to games and services.
7. Changes to This Privacy Policy
raa88 reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our privacy practices, legal requirements or new platform features. Any material changes will be communicated to registered users via email or an in-platform notification.
The "Updated" date shown at the top of this page indicates when the latest version of this policy took effect. By continuing to use the raa88 platform after any changes, you are deemed to have accepted and agreed to the updated terms.
We encourage users to review this page periodically to ensure you are always aware of how we protect your personal information. If you disagree with any changes made, you have the right to close your account by contacting our support team.
8. Contact Our Privacy Officer
If you have any questions, concerns or complaints regarding this Privacy Policy or how we handle your personal information, you may contact raa88 through the following channels:
Available 24/7 in Malay and English. The fastest way to get a response.
Join raa88 Today
Play Safe and Responsibly
Your privacy is fully protected at raa88. Register an account, enjoy a welcome bonus of up to RM1,000 and start your gaming experience with confidence.
For users aged 21 and above only. Gamble responsibly. Learn More